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Personal Injury Claims Helpline

The personal injury claim specialists

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        Our panel of solicitors offer a no win, no fee service. This will protect you and means that if you don’t win your claim, there will be no cost to you. Customers typically pay a success fee out of the compensation awarded to cover their legal costs. This may vary, but will always be agreed with your solicitors upfront. It’s free to talk to us and there’s no pressure to start a claim.
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        Your personal injury claim specialists

        We will help you claim your compensation

        If you’ve been injured in an accident at work, the thought of claiming compensation can be stressful and worrying. 

        You may be suffering from the injuries themselves and quite possibly experiencing the impact on your family and social life. Your income may, for instance, have reduced drastically and you may be relying heavily on your family and friends while you are recovering.

        We’re here to assist you in understanding what you can do, and to help you claim the compensation to which you may be entitled. We will arrange free, specialist advice, from highly experienced personal injury compensation lawyers, so that you get the guidance you need.

        Why choose us?

        No Win No Fee

        Legal fees are deducted from your compensation, as a percentage that’s agreed with you upfront. You won’t pay a penny if you don't win your claim.

        Maximum Payouts

        Our panel of dedicated solicitors will work to claim the maximum compensation available to you, in the shortest time possible.

        Interim Payments

        Interim payments may be available in certain circumstances. Our solicitors will always try to secure interim payments where needed.

        What can I claim for?

        You can claim compensation for the actual injuries you have suffered – this is called ‘general damages’. How much your claim will be worth varies significantly depending on the nature and extent of your injuries, but your specialist lawyer will talk you through this.

        You can also claim for any accident-related financial losses known as ‘special damages’.

        • Compensation for injury

          A compensation claim can be made for injuries sustained and for pain and suffering. How much your claim will be worth varies significantly depending on the nature and extent of your injuries, but your specialist lawyer will talk you through this.

        • Loss of earnings

          In addition to claiming compensation for your normal wages, you may have lost out on potential overtime, bonuses or commission because of your injuries. You can claim for all of these if they relate to the accident.

        • Medical expenses and rehabilitation costs

          This includes things like prescription costs, the cost of buying equipment to help in your rehabilitation, and the cost of private medical treatment if you have to ‘go private’.

        • Travel expenses

          That could be, for instance, taxis or public transport to hospital appointments.

        • Damaged clothing and personal items

          Sometimes, personal belongings and clothing can be damaged in an accident. You may be able to claim for these too.

        • Interim payments

          Interim payments may be available in certain circumstances. We understand that an accident can cause financial hardship to the injured person and their family. Our solicitors will always try to secure interim payments where needed.

        What should I do now?

        We’re here to help and support you, we will speak with you and put your mind at rest. You can then focus on what really matters – your recovery.

        We genuinely care about you as an injury claimant. We make a point of working closely with our solicitors and will be here to help every step of the way.

        Get free advice

        Our panel of solicitors offer a free initial consultation, and can usually let you know there and then if they can accept your claim. Claims are handled on a ‘no win no fee’ basis and there are no upfront costs.

        Our panel of solicitors offer a No Win No Fee service. This simply means that if you don’t win your claim, there will be no cost to you. Customers typically pay a success fee of 25% of the amount recovered towards their legal costs. This may vary but will always be agreed with your solicitors upfront. 

        Does your claim qualify

        If you feel what happened was unfair, then you deserve clear advice to find out where you stand. You may be entitled to thousands of pounds in compensation.

        Call us on 0800 0511 511

        Call us now on
        0800 0511 511

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          By submitting this form you agree to be contacted by Accident Compensation Helpline. There is no obligation to use our service.

          Accident Compensation Helpline is a claims management company regulated by the Financial Conduct Authority (FCA) in respect of regulated claims management activities. Our registration is recorded on the website www.fca.org.uk Our authorisation number is 830520.

          Accident Compensation Helpline provide a personal injury claims marketing service to our panel of solicitors, who are regulated by the Solicitors Regulation Authority. We receive a marketing fee from our panel solicitors, ensuring that our service is free of charge to you. You are under no obligation to instruct one of our panel solcitors, you are free to use a solicitor of your choice.

          *No Win No Fee - our panel of solicitors offer a no win, no fee service. This will protect you and means that if you don’t win your claim, there will be no cost to you. Customers typically pay a success fee of 25% of the compensation awarded to cover legal costs. This may vary, but will always be agreed with your solicitors upfront. Solicitors terms and conditions apply.

          The compensation amounts on this website are based upon the ‘Guidelines for the assessment of general damages in personal injury cases’ from the Judicial College Guidelines. All claims are individual and the amount of compensation awarded can vary, depending upon the individual circumstances of the claim.

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              How much could your claim be worth?

              Have you been injured in an accident in the last 3 years?
              Did the accident happen in the UK?
              Have you suffered financial losses such as loss of earnings?
              Where were you injured?

              Amounts are based on government 'Guidelines for assessment of general damages in personal injury cases'

              • Neck & Back Injuries

                • Minor neck injuries

                  Up to £7,890

                  Where a full recovery takes place within a period of about one to two years.

                • Moderate neck injuries

                  Up to £38,490

                  Injuries such as fractures or dislocations which cause severe immediate symptoms and which may necessitate spinal fusion.

                • Severe neck injuries

                  Up to £148,330

                  Neck injury associated with incomplete paraplegia or resulting in permanent spastic quadriparesis.

                • Minor back injury

                  Up to £12,510

                  Where a full recovery or a recovery to nuisance level takes place without surgery within about two to five years.

                • Moderate back injury

                  Up to £27,760

                  Many frequently encountered injuries to the back such as disturbance of ligaments and muscles giving rise to backache, soft tissue injuries resulting in a prolonged acceleration and / or exacerbation of a pre-existing back condition.

                • Severe back injury

                  Up to £160,980

                  Cases of the most severe injury involving damage to the spinal cord and nerve roots, leading to a combination of very serious consequences not normally found in cases of back injury.

              • Head Injuries

                • Minor brain or head injury

                  Up to £12,770

                  In these cases brain damage, if any, will have been minimal. The bottom of the bracket will reflect full recovery within a few weeks.

                • Moderate brain damage

                  Up to £219,070

                  This category is distinguished from the moderately severe category by the fact that the degree of dependence is markedly lower.

                • Moderately severe brain damage

                  Up to £282,010

                  The insured person will be very seriously disabled. There will be substantial dependence on others and a need for constant professional and other care.

                • Very severe brain damage

                  Up to £403,990

                  In cases at the top of this bracket there may be some ability to follow basic commands, recovery of eye opening and return of sleep and waking patterns and postural reflex movement.

              • Shoulder Injuries

                • Minor shoulder injury

                  Up to £7,890

                  Soft tissue injury to your shoulder with considerable pain but almost complete recovery within one to two years.

                • Moderate - severe shoulder injury

                  Up to £12,770

                  Frozen shoulder with limitation of movement and discomfort with symptoms persisting for about two years. Also soft tissue injuries with more than minimal symptoms persisting after two years but not permanent. Often associated with neck injuries and involving damage to the brachial plexus resulting in significant disability.

                • Fracture of clavicle

                  Up to £12,240

                  The level of the award will depend on extent of fracture, level of disability, residual symptoms, and whether temporary or permanent, and whether union is anatomically displaced.

              • Eye Injuries

                • Minor eye injury

                  Up to £8,730

                  In this bracket fall cases of minor injuries, such as being struck in the eye, exposure to fumes including smoke, or being splashed by liquids, causing initial pain and some temporary interference with vision.

                • Complete loss of sight in one eye

                  Up to £54,830

                  This award takes account of some risk of sympathetic ophthalmia.

                • Total loss of one eye

                  Up to £65,710

                  The level of the award within the bracket will depend on age, psychiatric consequences, and cosmetic effect.

              • Hearing Loss

                • Partial hearing loss and/or tinnitus

                  Up to £45,540

                  This category covers the bulk of deafness cases which usually result from exposure to noise at work over a prolonged period.

                • Total loss of hearing in one ear

                  Up to £45,540

                  Cases will tend towards the higher end of the bracket where there are associated problems, such as tinnitus, dizziness or headaches.

                • Total deafness

                  Up to £109,650

                  The lower end of the bracket is appropriate for cases where there is no speech deficit or tinnitus. The higher end is appropriate for cases involving both of these.

              • Facial Injuries

                • Fractures of nose or nasal complex

                  Up to £5,100

                  (Displaced fracture where recovery is complete but only after surgery.)

                • Fractures of cheekbones

                  Up to £15,780

                  Serious Fractures requiring surgery but with lasting consequences such as paraesthesia in the cheeks or the lips or some element of disfigurement.

                • Fractures of jaws

                  Up to £30,490

                  Serious fracture with permanent consequences such as difficulty in opening the mouth or with eating or where there is paraesthesia in the area of the jaw.

                • Damage to teeth

                  Up to £11,410

                  Loss of or serious damage to several front teeth.

              • Arm Injuries

                • Loss of one arm

                  Not less than £137,160

                  Arm amputated at the shoulder.

                • Less severe injury arm injury

                  Up to £39,170

                  While there will have been significant disabilities, a substantial degree of recovery will have taken place or will be expected.

                • Simple fractures

                  Up to £19,200

                  Simple Fractures of the Forearm.

              • Elbow Injuries

                • Severe elbow injury

                  Up to £54,830

                  A Severely Disabling Injury.

                • Less severe injuries elbow injury

                  Up to £32,010

                  Injuries causing impairment of function but not involving major surgery or significant disability.

                • Moderate or minor injury elbow injury

                  Up to £12,590

                  Most elbow injuries fall into this category. They comprise simple fractures, tennis elbow syndrome and lacerations; i.e., those injuries which cause no permanent damage and do not result in any permanent impairment of function.

              • Wrist Injuries

                • Very minor wrist injuries

                  Up to £4,740

                  Undisplaced or minimal displaced fractures and soft tissue injuries necessitating application of plaster or bandage for a matter of weeks and a full or virtual recovery within up to 12 months or so.

                • Less severe injuries wrist injuries

                  Up to £24,500

                  Where these still result in some permanent disability as, for example, a degree of persisting pain and stiffness.

                • Severe wrist injuries

                  Up to £59,860

                  Injuries resulting in complete loss of function in the wrist, for example, where an arthrodesis has been performed.

              • Hand / Finger Injuries

                • Serious damage to both hands

                  Up to £84,570

                  Such injuries will have given rise to permanent cosmetic disability and significant loss of function.

                • Moderate hand injury

                  Up to £13,280

                  Crush injuries, penetrating wounds, soft tissue type and deep lacerations. The top of the bracket would be appropriate where surgery has failed and permanent disability remains. The bottom of the bracket would be appropriate for permanent but non-intrusive symptoms.

                • Severe hand injuries

                  Up to £18,740

                  Total Loss of Index Finger.

                • Severe hand injuries

                  Up to £54,830

                  Loss of Thumb.

              • Hip / Pelvis Injury

                • Severe hip / pelvis injury

                  Up to £130,930

                  Extensive fractures of the pelvis involving, for example, dislocation of a low back joint and a reputed bladder, or a hip injury resulting in spondylolisthesis of a low back joint with intolerable pain and necessitating spinal fusion.

                • Moderate hip / pelvis injury

                  Up to £39,170

                  Significant injury to the pelvis or hip but any permanent disability is not major and any future risk not great.

                • Lesser injuries hip / pelvis injury

                  Up to £12,950

                  Cases where despite significant injury there is little or no residual disability. Where there has been a complete recovery within two years, the award may but is unlikely to exceed the mid-point in the range.

              • Leg Injuries

                • Above-knee amputation of one leg

                  Up to £137,470

                  The award will depend upon such factors as the level of the amputation; the severity of any phantom pains; associated psychological problems; the success of any prosthetics; any side effects such as backache and the risk of developing osteoarthritis in the remaining joints of both lower limbs or in the hips and spine.

                • Severe leg injury

                  Up to £54,830

                  Serious compound or comminuted fractures or injuries to joints or ligaments resulting in instability, prolonged treatment, a lengthy period of non-weight-bearing, the near certainty that arthritis will ensue; extensive scarring. To justify an award within this bracket a combination of such features will generally be necessary.

                • Moderate leg injury

                  Up to £27,760

                  Fractures from which an incomplete recovery is made or serious soft tissue injuries.

                • Less severe leg injuries

                  Up to £14,080

                  Simple fracture of a femur with no damage to articular surfaces.

              • Knee Injuries

                • Severe knee injury

                  Up to £96,210

                  Serious knee injury where there has been disruption of the joint, the development of ostearthristis, gross ligamentous damage, lengthy treatment, considerable pain and loss of function, an arthroplasty or arthrodesis has taken place or is inevitable.

                • Moderate knee injury

                  Up to £26,190

                  Injuries involving dislocation, torn cartilage or meniscus which results in minor instability, wasting, weakness, or other mild future disability.

              • Ankle Injuries

                • Severe ankle injury

                  Up to £50,060

                  Injuries necessitating and extensive period of treatment and/or a lengthy period in plaster or where pins and plates have been inserted and there is significant residual disability in the form of ankle instability and severely limited ability to walk.

                • Moderate ankle injury

                  Up to £26,590

                  Fractures, ligamentous tears and the like which give rise to less serious disabilities such as difficulty in walking on uneven ground, difficulty standing or walking for long periods of time, awkwardness on stairs, irritation from metal plates and residual scarring.

                • Modest injuries ankle injury

                  Up to £13,740

                  The less serious, minor or undisplaced fractures, sprains and ligamentous injuries.

              • Toe Injuries

                • Severe toe injury

                  In the region of £31,310

                  Amputation of the Great Toe

                • Moderate toe injuries

                  Up to £9,600

                  These injuries include relatively straight forward fractures or the exacerbation of a pre-existing degenerative condition or laceration injuries to one or more toes.

              • Hair Damage

                • Hair / scalp injuries

                  Up to £11,020

                  Damage to hair in consequence of defective permanent waving, tinting, or the like, where the effects are dermatitis, eczema or tingling or 'burning' of the scalp causing dry, brittle hair, which breaks off and/or falls out, leading to distress, depression, embarrassment and loss of confidence, and inhibitating social life

                • Hair / scalp injuries

                  Up to £9,600

                  Less serious versions of the above where symptoms are fewer or only of a minor character; also, cases where hair has been pulled out leaving bald patches.

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                  Have you been injured in an accident?

                  Was the accident in the last 3 years?

                  Was the accident in the UK?

                  By submitting this form you agree to be contacted by Accident Compensation Helpline. There is no obligation to use our service.

                    Start Your Claim

                    Fill in your details below to start a claim – with no obligation!


                    Or simply call us now on freephone

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                      Let's get started

                      Fill in your details below to start your claim – with no obligation


                      Or if you would like to speak with our friendly advisors right now – simply call

                      0800 0511 511

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                        Let's get started

                        Fill in your details below to start your claim – with no obligation


                        Or if you would like to speak with our friendly advisors right now – simply call

                        0800 0511 511

                        < Back

                          Are you entitled to compensation?

                          Fill in your details below for free advice – with no obligation


                          Or to speak with our friendly advisors right now - simply call

                          0800 0511 511

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