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Supermarket Accident

Supermarket Accident Claims

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    Claiming compensation for an accident in a supermarket

    Slips, trips and falls are the most common type of accident claim. If you were injured in a supermarket or a shop or any other public place as a result of a defect or hazardous situation, you may be entitled to compensation for personal injury and also for any financial losses that you have sustained as a result of the accident.
    Supermarket accidents can happen all too often, in spite of legislation that places a duty of care on supermarket chains and shops. There should be robust systems and checks in place to protect the health and safety of both customers and staff alike.
    Nevertheless, supermarket slips, trips and falls unfortunately still happen, and they are often caused by:

    • Unmarked slippery surfaces, such as wet floors.

    • Poorly positioned mats at the stores entrance / exit.

    • Cables from machinery lying across the shop floor.

    • Trip hazards, such as tripping over boxes or crates left out by staff.

    What can I claim for?

    You can claim for the actual injuries you have suffered – this is called ‘general damages’. How much your claim will be worth varies significantly depending on the nature and extent of your injuries, but your specialist lawyer will talk you through this.

    You can also claim for any accident-related financial losses known as ‘special damages’, for example:

    • Personal injury

      A compensation claim can be made for injuries sustained and for pain and suffering.

    • Loss of earnings

      In addition to your normal wages, you may have lost out on potential overtime, bonuses or commission because of your injuries. You can claim for all of these if they relate to the accident.

    • Medical expenses and rehabilitation costs

      This includes things like prescription costs, the cost of buying equipment to help in your rehabilitation, and the cost of private medical treatment if you have to ‘go private’.

    • Travel expenses

      That could be, for instance, taxis or public transport to hospital appointments.

    • Damaged clothing and personal items

      Sometimes, personal belongings and clothing can be damaged in an accident. You may be able to claim for these too.

    • Interim payments

      Interim payments may be available in certain circumstances. We understand that an accident can cause financial hardship to the injured person and their family. Our solicitors will always try to secure interim payments where needed.

    No win, no fee service

    Our panel of solicitors offer a no win, no fee service. This simply means that if you don’t win your claim, there will be no cost to you. 

    Customers typically pay a success fee out of the compensation awarded to cover their legal costs. This will always be agreed with your solicitors upfront.

    If you would like to know more about your available options, we’re here to help. It’s free to talk to us – and there’s no pressure to start a claim. 

      How much could your
      claim be worth

      Have you been injured in an accident?

      Did the accident happen in the last 3 years?

      Did the accident happen in the UK?

      Where was your injury?

      By clicking “Find out how much” you agree to be contacted by Accident Compensation Helpline. There is no obligation to use our service.

      Contact us for free advice!

      If you feel what happened was unfair, then you deserve clear advice to find out where you stand. You may be entitled to thousands of pounds in compensation.

      Call now on 0800 0511 511

      Call us now on
      0800 0511 511

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        Accident Compensation Helpline is a claims management company regulated by the Financial Conduct Authority (FCA) in respect of regulated claims management activities. Our registration is recorded on the website www.fca.org.uk Our authorisation number is 830520.

        Claims are handled by our panel of personal injury solicitors who are regulated by the Solicitors Regulation Authority.

        *No Win No Fee - our panel of solicitors offer a no win, no fee service. This simply means that if you don’t win your claim, there will be no cost to you. Customers typically pay a success fee of 25% out of the compensation amount awarded to cover their legal costs. This may vary, but will always be agreed with your solicitors upfront. Solicitors terms and conditions apply.

        The compensation amounts on this website are based upon the ‘Guidelines for the assessment of general damages in personal injury cases’ from the Judicial College Guidelines. All claims are individual and the amount of compensation awarded can vary, depending upon the individual circumstances of the claim.

        Road Traffic Accidents – Due to reforms in the law, the compensation amounts provided may no longer be applicable to road traffic accident claims where the accident occurred on or after 31 May 2021. Our panel of solicitors will be able to advise further.

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