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Work Accident Claims How Does Claiming Work

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Accident at work claims

We will help you claim your compensation

If you’ve been injured in an accident at work, the thought of claiming compensation can be stressful and worrying.

You may be suffering from the injuries themselves and quite possibly experiencing the impact on your family and social life. Your income may, for instance, have reduced drastically and you may be relying heavily on your family and friends while you are recovering.

We’re here to assist you in understanding what you can do, and to help you claim the compensation to which you may be entitled. We will arrange free, specialist advice, from highly experienced personal injury compensation lawyers, so that you get the guidance you need.

Here’s the bottom line: if you were injured at work – even if you were partly at fault – you have the legal right to claim compensation. You can claim for the actual injuries and for other related losses, such as loss of earnings, out of pocket expenses and so on.

There are many causes of accidents and injury at work. If you’re suffering from an illness or condition caused by your working environment, even if it was with a previous employer, you may be able to claim compensation.

Why should you choose us?

No Win No Fee

If you don't win your claim, you won't pay a penny. Legal fees are deducted from your compensation, as a percentage that’s agreed with you upfront.

Maximum Payouts

Our panel of dedicated solicitors will work to claim the maximum compensation available to you, in the shortest time possible.

Interim Payments

Interim payments may be available in certain circumstances. Our solicitors will always try to secure interim payments where needed.

What can I claim for?

You can claim compensation for the actual injuries you have suffered – this is called ‘general damages’. How much your claim will be worth varies significantly depending on the nature and extent of your injuries, but your specialist lawyer will talk you through this.

You can also claim for any accident-related financial losses known as ‘special damages’.

  • Compensation for injury

    A compensation claim can be made for injuries sustained and for pain and suffering. How much your claim will be worth varies significantly depending on the nature and extent of your injuries, but your specialist lawyer will talk you through this.

  • Loss of earnings

    In addition to claiming compensation for your normal wages, you may have lost out on potential overtime, bonuses or commission because of your injuries. You can claim for all of these if they relate to the accident.

  • Medical expenses and rehabilitation costs

    This includes things like prescription costs, the cost of buying equipment to help in your rehabilitation, and the cost of private medical treatment if you have to ‘go private’.

  • Travel expenses

    That could be, for instance, taxis or public transport to hospital appointments.

  • Damaged clothing and personal items

    Sometimes, personal belongings and clothing can be damaged in an accident. You may be able to claim for these too.

  • Interim payments

    Interim payments may be available in certain circumstances. We understand that an accident can cause financial hardship to the injured person and their family. Our solicitors will always try to secure interim payments where needed.

Who will pay my compensation?

We all expect to go to work and remain safe as we go about our responsibilities. However, you may be concerned about the potential impact of making a compensation claim on your employer’s finances, but you needn’t worry.

Your employer will have liability insurance in place precisely to cover the risk of injury claims by employees, contractors, visitors to the workplace, and so on – it is a legal requirement reflecting the reality that there are risks of accidents and illnesses in all types of workplaces.

This means that it will be the insurance company and not your employer who will be paying the compensation. So if you have been unsure about claiming injury compensation, you don’t need to be concerned about the financial impact on your employer.

What if I was partly to blame?

It’s not uncommon for an injured employee to blame themselves, when in reality – they were not entirely at fault. It is easy to put an accident down to clumsiness or thoughtlessness, when in fact it was because of insufficient safety measures at work.

In some cases, the injured employee can be held partly to blame, but it is important to understand that does not exclude you from making a claim. In this case you could be entitled to a proportion of the compensation.

If you are unsure who was at fault, our specialist lawyers are here to advise.

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    Have you been injured in an accident?

    Was the accident in the last 3 years?

    Was the accident in the UK?

    By submitting this form you agree to be contacted by Accident Compensation Helpline. There is no obligation to use our service.

    What should I do now?

    We’re here to help and support you, we will speak with you and put your mind at rest. You can then focus on what really matters – your recovery.

    Our aim is to make the process of claiming compensation as easy as possible for you. Our claim specialists handle all types of personal injury claims, including Employer Liability, Public Liability, Vulnerable Road Users and Complex Injury Claims. Whatever the cause of your accident, we’re here to help.

    Get free advice

    Our panel of solicitors offer a free initial consultation, and can usually let you know there and then if they can accept your claim. Claims are handled on a ‘no win no fee’ basis and there are no upfront costs.

    Does your claim qualify

    If you feel what happened was unfair, then you deserve clear advice to find out where you stand. You may be entitled to thousands of pounds in compensation.

    Call us on 0800 0511 511

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      By submitting this form you agree to be contacted by Accident Compensation Helpline. There is no obligation to use our service.

      Accident Compensation Helpline is a claims management company regulated by the Financial Conduct Authority (FCA) in respect of regulated claims management activities. Our registration is recorded on the website www.fca.org.uk Our authorisation number is 830520.

      Accident Compensation Helpline provide a personal injury claims marketing service to our panel of solicitors, who are regulated by the Solicitors Regulation Authority. We receive a marketing fee from our panel solicitors, ensuring that our service is free of charge to you. You are under no obligation to instruct one of our panel solcitors, you are free to use a solicitor of your choice.

      *No Win No Fee - our panel of solicitors offer a no win, no fee service. This will protect you and means that if you don’t win your claim, there will be no cost to you. Customers typically pay a success fee of 25% of the compensation awarded to cover legal costs. This may vary, but will always be agreed with your solicitors upfront. Solicitors terms and conditions apply.

      The compensation amounts on this website are based upon the ‘Guidelines for the assessment of general damages in personal injury cases’ from the Judicial College Guidelines. All claims are individual and the amount of compensation awarded can vary, depending upon the individual circumstances of the claim.

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          How much could your claim be worth?

          Have you been injured in an accident in the last 3 years?
          Did the accident happen in the UK?
          Have you suffered financial losses such as loss of earnings?
          Where were you injured?

          Amounts are based on government 'Guidelines for assessment of general damages in personal injury cases'

          • Neck & Back Injuries

            • Minor neck injuries

              Up to £7,890

              Where a full recovery takes place within a period of about one to two years.

            • Moderate neck injuries

              Up to £38,490

              Injuries such as fractures or dislocations which cause severe immediate symptoms and which may necessitate spinal fusion.

            • Severe neck injuries

              Up to £148,330

              Neck injury associated with incomplete paraplegia or resulting in permanent spastic quadriparesis.

            • Minor back injury

              Up to £12,510

              Where a full recovery or a recovery to nuisance level takes place without surgery within about two to five years.

            • Moderate back injury

              Up to £27,760

              Many frequently encountered injuries to the back such as disturbance of ligaments and muscles giving rise to backache, soft tissue injuries resulting in a prolonged acceleration and / or exacerbation of a pre-existing back condition.

            • Severe back injury

              Up to £160,980

              Cases of the most severe injury involving damage to the spinal cord and nerve roots, leading to a combination of very serious consequences not normally found in cases of back injury.

          • Head Injuries

            • Minor brain or head injury

              Up to £12,770

              In these cases brain damage, if any, will have been minimal. The bottom of the bracket will reflect full recovery within a few weeks.

            • Moderate brain damage

              Up to £219,070

              This category is distinguished from the moderately severe category by the fact that the degree of dependence is markedly lower.

            • Moderately severe brain damage

              Up to £282,010

              The insured person will be very seriously disabled. There will be substantial dependence on others and a need for constant professional and other care.

            • Very severe brain damage

              Up to £403,990

              In cases at the top of this bracket there may be some ability to follow basic commands, recovery of eye opening and return of sleep and waking patterns and postural reflex movement.

          • Shoulder Injuries

            • Minor shoulder injury

              Up to £7,890

              Soft tissue injury to your shoulder with considerable pain but almost complete recovery within one to two years.

            • Moderate - severe shoulder injury

              Up to £12,770

              Frozen shoulder with limitation of movement and discomfort with symptoms persisting for about two years. Also soft tissue injuries with more than minimal symptoms persisting after two years but not permanent. Often associated with neck injuries and involving damage to the brachial plexus resulting in significant disability.

            • Fracture of clavicle

              Up to £12,240

              The level of the award will depend on extent of fracture, level of disability, residual symptoms, and whether temporary or permanent, and whether union is anatomically displaced.

          • Eye Injuries

            • Minor eye injury

              Up to £8,730

              In this bracket fall cases of minor injuries, such as being struck in the eye, exposure to fumes including smoke, or being splashed by liquids, causing initial pain and some temporary interference with vision.

            • Complete loss of sight in one eye

              Up to £54,830

              This award takes account of some risk of sympathetic ophthalmia.

            • Total loss of one eye

              Up to £65,710

              The level of the award within the bracket will depend on age, psychiatric consequences, and cosmetic effect.

          • Hearing Loss

            • Partial hearing loss and/or tinnitus

              Up to £45,540

              This category covers the bulk of deafness cases which usually result from exposure to noise at work over a prolonged period.

            • Total loss of hearing in one ear

              Up to £45,540

              Cases will tend towards the higher end of the bracket where there are associated problems, such as tinnitus, dizziness or headaches.

            • Total deafness

              Up to £109,650

              The lower end of the bracket is appropriate for cases where there is no speech deficit or tinnitus. The higher end is appropriate for cases involving both of these.

          • Facial Injuries

            • Fractures of nose or nasal complex

              Up to £5,100

              (Displaced fracture where recovery is complete but only after surgery.)

            • Fractures of cheekbones

              Up to £15,780

              Serious Fractures requiring surgery but with lasting consequences such as paraesthesia in the cheeks or the lips or some element of disfigurement.

            • Fractures of jaws

              Up to £30,490

              Serious fracture with permanent consequences such as difficulty in opening the mouth or with eating or where there is paraesthesia in the area of the jaw.

            • Damage to teeth

              Up to £11,410

              Loss of or serious damage to several front teeth.

          • Arm Injuries

            • Loss of one arm

              Not less than £137,160

              Arm amputated at the shoulder.

            • Less severe injury arm injury

              Up to £39,170

              While there will have been significant disabilities, a substantial degree of recovery will have taken place or will be expected.

            • Simple fractures

              Up to £19,200

              Simple Fractures of the Forearm.

          • Elbow Injuries

            • Severe elbow injury

              Up to £54,830

              A Severely Disabling Injury.

            • Less severe injuries elbow injury

              Up to £32,010

              Injuries causing impairment of function but not involving major surgery or significant disability.

            • Moderate or minor injury elbow injury

              Up to £12,590

              Most elbow injuries fall into this category. They comprise simple fractures, tennis elbow syndrome and lacerations; i.e., those injuries which cause no permanent damage and do not result in any permanent impairment of function.

          • Wrist Injuries

            • Very minor wrist injuries

              Up to £4,740

              Undisplaced or minimal displaced fractures and soft tissue injuries necessitating application of plaster or bandage for a matter of weeks and a full or virtual recovery within up to 12 months or so.

            • Less severe injuries wrist injuries

              Up to £24,500

              Where these still result in some permanent disability as, for example, a degree of persisting pain and stiffness.

            • Severe wrist injuries

              Up to £59,860

              Injuries resulting in complete loss of function in the wrist, for example, where an arthrodesis has been performed.

          • Hand / Finger Injuries

            • Serious damage to both hands

              Up to £84,570

              Such injuries will have given rise to permanent cosmetic disability and significant loss of function.

            • Moderate hand injury

              Up to £13,280

              Crush injuries, penetrating wounds, soft tissue type and deep lacerations. The top of the bracket would be appropriate where surgery has failed and permanent disability remains. The bottom of the bracket would be appropriate for permanent but non-intrusive symptoms.

            • Severe hand injuries

              Up to £18,740

              Total Loss of Index Finger.

            • Severe hand injuries

              Up to £54,830

              Loss of Thumb.

          • Hip / Pelvis Injury

            • Severe hip / pelvis injury

              Up to £130,930

              Extensive fractures of the pelvis involving, for example, dislocation of a low back joint and a reputed bladder, or a hip injury resulting in spondylolisthesis of a low back joint with intolerable pain and necessitating spinal fusion.

            • Moderate hip / pelvis injury

              Up to £39,170

              Significant injury to the pelvis or hip but any permanent disability is not major and any future risk not great.

            • Lesser injuries hip / pelvis injury

              Up to £12,950

              Cases where despite significant injury there is little or no residual disability. Where there has been a complete recovery within two years, the award may but is unlikely to exceed the mid-point in the range.

          • Leg Injuries

            • Above-knee amputation of one leg

              Up to £137,470

              The award will depend upon such factors as the level of the amputation; the severity of any phantom pains; associated psychological problems; the success of any prosthetics; any side effects such as backache and the risk of developing osteoarthritis in the remaining joints of both lower limbs or in the hips and spine.

            • Severe leg injury

              Up to £54,830

              Serious compound or comminuted fractures or injuries to joints or ligaments resulting in instability, prolonged treatment, a lengthy period of non-weight-bearing, the near certainty that arthritis will ensue; extensive scarring. To justify an award within this bracket a combination of such features will generally be necessary.

            • Moderate leg injury

              Up to £27,760

              Fractures from which an incomplete recovery is made or serious soft tissue injuries.

            • Less severe leg injuries

              Up to £14,080

              Simple fracture of a femur with no damage to articular surfaces.

          • Knee Injuries

            • Severe knee injury

              Up to £96,210

              Serious knee injury where there has been disruption of the joint, the development of ostearthristis, gross ligamentous damage, lengthy treatment, considerable pain and loss of function, an arthroplasty or arthrodesis has taken place or is inevitable.

            • Moderate knee injury

              Up to £26,190

              Injuries involving dislocation, torn cartilage or meniscus which results in minor instability, wasting, weakness, or other mild future disability.

          • Ankle Injuries

            • Severe ankle injury

              Up to £50,060

              Injuries necessitating and extensive period of treatment and/or a lengthy period in plaster or where pins and plates have been inserted and there is significant residual disability in the form of ankle instability and severely limited ability to walk.

            • Moderate ankle injury

              Up to £26,590

              Fractures, ligamentous tears and the like which give rise to less serious disabilities such as difficulty in walking on uneven ground, difficulty standing or walking for long periods of time, awkwardness on stairs, irritation from metal plates and residual scarring.

            • Modest injuries ankle injury

              Up to £13,740

              The less serious, minor or undisplaced fractures, sprains and ligamentous injuries.

          • Toe Injuries

            • Severe toe injury

              In the region of £31,310

              Amputation of the Great Toe

            • Moderate toe injuries

              Up to £9,600

              These injuries include relatively straight forward fractures or the exacerbation of a pre-existing degenerative condition or laceration injuries to one or more toes.

          • Hair Damage

            • Hair / scalp injuries

              Up to £11,020

              Damage to hair in consequence of defective permanent waving, tinting, or the like, where the effects are dermatitis, eczema or tingling or 'burning' of the scalp causing dry, brittle hair, which breaks off and/or falls out, leading to distress, depression, embarrassment and loss of confidence, and inhibitating social life

            • Hair / scalp injuries

              Up to £9,600

              Less serious versions of the above where symptoms are fewer or only of a minor character; also, cases where hair has been pulled out leaving bald patches.

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              Have you been injured in an accident?

              Was the accident in the last 3 years?

              Was the accident in the UK?

              By submitting this form you agree to be contacted by Accident Compensation Helpline. There is no obligation to use our service.

                Start Your Claim

                Fill in your details below to start a claim – with no obligation!


                Or simply call us now on freephone

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                  Let's get started

                  Fill in your details below to start your claim – with no obligation


                  Or if you would like to speak with our friendly advisors right now – simply call

                  0800 0511 511

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                    Let's get started

                    Fill in your details below to start your claim – with no obligation


                    Or if you would like to speak with our friendly advisors right now – simply call

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                      Fill in your details below for free advice – with no obligation


                      Or to speak with our friendly advisors right now - simply call

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