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    It’s natural to have questions - here are some answers.

    If you have been involved in an accident, you could be entitled to compensation. You can claim for pain and suffering, loss of income, damaged possessions and any other expenses you have incurred as a result of the accident – such as physiotherapy costs.

    We have the legal expertise to advise on a vast range of accident types – including slips, trips and falls, accidents at work, road traffic accidents, cosmetic accidents and many more. And we will always connect you with a claim specialist who is experienced with accidents like yours.

    We totally understand that making a claim for compensation is likely to be a step into the unknown. That’s why we have made the process of claiming compensation as simple and straightforward as we can for you.

    Firstly our advice team will take a few details about what happened to you and talk through your available options. We will put you in touch with one of our panel solicitors who are experienced in accident claims like yours.

    Our solicitors offer a free consultation – with no obligation – and will let you know how they can help you. If your case is accepted and you want to go ahead, your solicitor will take care of the legal process of claiming compensation from start to finish – keeping you informed throughout every stage.

    Since 1999 we’ve successfully helped many thousands of people claim compensation for many different types of accident and injury claims. And we will do our best to make sure your claim is successful too.

    Compensation for an accident can range from a few hundred pounds to tens of thousands of pounds. Sometimes even more. It all depends on what happened and how you were affected. Lots of factors come into play – including the severity of your injuries, the amount of income you have lost and the knock-on effects to your future lifestyle.

    The best way to find out how much your claim could be worth is to tell us what happened. Or to see some compensation amounts, try online compensation calculator. Whatever happens, we will seek to get the full compensation you deserve as quickly as we can – securing interim payments up front if possible. We are here for you.

    A no win, no fee agreement – also known as a Conditional Fee Agreement (CFA) – is a type of payment agreement that you make with a solicitor. It removes the burden of paying upfront legal fees – and if your claim is unsuccessful, you won’t have to pay a penny to anyone.

    With no win, no fee, you only pay a legal fee if your claim is successful. This fee is deducted from the compensation you receive. Typically your solicitor will take around 25% of your compensation, but the precise percentage will always be discussed and agreed with you up front. Whatever happens, you will never be left out of pocket.

    You may be wondering where the money for a successful compensation claim comes from – especially if the person at fault for your accident is a friend, family member or your employer. In the vast majority of cases, compensation is covered by insurance policies – such as public liability or motor insurance. It’s extremely unlikely that any claim you make will put an individual or business into financial jeopardy – and we can clarify this with you up front if you are worried.

    Sometimes the cause of an accident can be complicated. In fact it’s relatively common for more than one party to be at fault. But even if you were partially to blame, you may still be able to claim compensation. It’s also not uncommon for the injured party to put an accident down to clumsiness or thoughtlessness, when in fact it may have been caused by insufficient safety measures. If you are unsure, the best thing to do is to tell us what happened. Our legal experts can give you clarity about where you stand and explain what your rights are.

    We understand that seeking compensation is something you have perhaps been putting off – especially if you have been focused on recovery. But it’s always best to start your claim as soon as you feel ready, while you can still recall the details of what happened. That way it will be easier for your solicitor to gather the evidence needed to put together a strong case. There are also certain legal timeframes within which you must start your claim. It doesn’t cost a penny to get in touch and tell us what happened. There’s a good chance we will be able to let you know whether you have a claim shortly after you reach out to us.

    To find out more about claiming compensation, call us now on freephone 0800 0511 511. We offer free help and guidance with your compensation claim – with no obligation.

    Why choose Accident Compensation Helpline?

    Maximum payouts

    Your claim will be handled by our dedicated team of claim experts who will seek to recover the maximum compensation available to you.

    No win, no fee

    Our solicitors work on a no win, no fee basis. If you don’t win your claim, there will be nothing for you to pay.

    Interim payments

    In some cases, our solicitors may be able to secure interim payments for you while your claim is being processed.

    Tell us what happened

    Our panel of solicitors offer a free initial consultation, and can usually let you know there and then if they can accept your claim. Claims are handled on a ‘no win no fee’ basis and there are no upfront costs.

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      Accident Compensation Helpline is a claims management company regulated by the Financial Conduct Authority (FCA) in respect of regulated claims management activities. Our registration is recorded on the website www.fca.org.uk Our authorisation number is 830520.

      Accident Compensation Helpline provide a personal injury claims marketing service to our panel of solicitors, who are regulated by the Solicitors Regulation Authority. We receive a marketing fee from our panel solicitors, ensuring that our service is free of charge to you. You are under no obligation to instruct one of our panel solcitors, you are free to use a solicitor of your choice.

      *No Win No Fee - our panel of solicitors offer a no win, no fee service. This will protect you and means that if you don’t win your claim, there will be no cost to you. Customers typically pay a success fee of 25% of the compensation awarded to cover legal costs. This may vary, but will always be agreed with your solicitors upfront. Solicitors terms and conditions apply.

      The compensation amounts on this website are based upon the ‘Guidelines for the assessment of general damages in personal injury cases’ from the Judicial College Guidelines. All claims are individual and the amount of compensation awarded can vary, depending upon the individual circumstances of the claim.

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          How much could your claim be worth?

          Have you been injured in an accident in the last 3 years?
          Did the accident happen in the UK?
          Have you suffered financial losses such as loss of earnings?
          Where were you injured?

          Amounts are based on government 'Guidelines for assessment of general damages in personal injury cases'

          • Neck & Back Injuries

            • Minor neck injuries

              Up to £7,890

              Where a full recovery takes place within a period of about one to two years.

            • Moderate neck injuries

              Up to £38,490

              Injuries such as fractures or dislocations which cause severe immediate symptoms and which may necessitate spinal fusion.

            • Severe neck injuries

              Up to £148,330

              Neck injury associated with incomplete paraplegia or resulting in permanent spastic quadriparesis.

            • Minor back injury

              Up to £12,510

              Where a full recovery or a recovery to nuisance level takes place without surgery within about two to five years.

            • Moderate back injury

              Up to £27,760

              Many frequently encountered injuries to the back such as disturbance of ligaments and muscles giving rise to backache, soft tissue injuries resulting in a prolonged acceleration and / or exacerbation of a pre-existing back condition.

            • Severe back injury

              Up to £160,980

              Cases of the most severe injury involving damage to the spinal cord and nerve roots, leading to a combination of very serious consequences not normally found in cases of back injury.

          • Head Injuries

            • Minor brain or head injury

              Up to £12,770

              In these cases brain damage, if any, will have been minimal. The bottom of the bracket will reflect full recovery within a few weeks.

            • Moderate brain damage

              Up to £219,070

              This category is distinguished from the moderately severe category by the fact that the degree of dependence is markedly lower.

            • Moderately severe brain damage

              Up to £282,010

              The insured person will be very seriously disabled. There will be substantial dependence on others and a need for constant professional and other care.

            • Very severe brain damage

              Up to £403,990

              In cases at the top of this bracket there may be some ability to follow basic commands, recovery of eye opening and return of sleep and waking patterns and postural reflex movement.

          • Shoulder Injuries

            • Minor shoulder injury

              Up to £7,890

              Soft tissue injury to your shoulder with considerable pain but almost complete recovery within one to two years.

            • Moderate - severe shoulder injury

              Up to £12,770

              Frozen shoulder with limitation of movement and discomfort with symptoms persisting for about two years. Also soft tissue injuries with more than minimal symptoms persisting after two years but not permanent. Often associated with neck injuries and involving damage to the brachial plexus resulting in significant disability.

            • Fracture of clavicle

              Up to £12,240

              The level of the award will depend on extent of fracture, level of disability, residual symptoms, and whether temporary or permanent, and whether union is anatomically displaced.

          • Eye Injuries

            • Minor eye injury

              Up to £8,730

              In this bracket fall cases of minor injuries, such as being struck in the eye, exposure to fumes including smoke, or being splashed by liquids, causing initial pain and some temporary interference with vision.

            • Complete loss of sight in one eye

              Up to £54,830

              This award takes account of some risk of sympathetic ophthalmia.

            • Total loss of one eye

              Up to £65,710

              The level of the award within the bracket will depend on age, psychiatric consequences, and cosmetic effect.

          • Hearing Loss

            • Partial hearing loss and/or tinnitus

              Up to £45,540

              This category covers the bulk of deafness cases which usually result from exposure to noise at work over a prolonged period.

            • Total loss of hearing in one ear

              Up to £45,540

              Cases will tend towards the higher end of the bracket where there are associated problems, such as tinnitus, dizziness or headaches.

            • Total deafness

              Up to £109,650

              The lower end of the bracket is appropriate for cases where there is no speech deficit or tinnitus. The higher end is appropriate for cases involving both of these.

          • Facial Injuries

            • Fractures of nose or nasal complex

              Up to £5,100

              (Displaced fracture where recovery is complete but only after surgery.)

            • Fractures of cheekbones

              Up to £15,780

              Serious Fractures requiring surgery but with lasting consequences such as paraesthesia in the cheeks or the lips or some element of disfigurement.

            • Fractures of jaws

              Up to £30,490

              Serious fracture with permanent consequences such as difficulty in opening the mouth or with eating or where there is paraesthesia in the area of the jaw.

            • Damage to teeth

              Up to £11,410

              Loss of or serious damage to several front teeth.

          • Arm Injuries

            • Loss of one arm

              Not less than £137,160

              Arm amputated at the shoulder.

            • Less severe injury arm injury

              Up to £39,170

              While there will have been significant disabilities, a substantial degree of recovery will have taken place or will be expected.

            • Simple fractures

              Up to £19,200

              Simple Fractures of the Forearm.

          • Elbow Injuries

            • Severe elbow injury

              Up to £54,830

              A Severely Disabling Injury.

            • Less severe injuries elbow injury

              Up to £32,010

              Injuries causing impairment of function but not involving major surgery or significant disability.

            • Moderate or minor injury elbow injury

              Up to £12,590

              Most elbow injuries fall into this category. They comprise simple fractures, tennis elbow syndrome and lacerations; i.e., those injuries which cause no permanent damage and do not result in any permanent impairment of function.

          • Wrist Injuries

            • Very minor wrist injuries

              Up to £4,740

              Undisplaced or minimal displaced fractures and soft tissue injuries necessitating application of plaster or bandage for a matter of weeks and a full or virtual recovery within up to 12 months or so.

            • Less severe injuries wrist injuries

              Up to £24,500

              Where these still result in some permanent disability as, for example, a degree of persisting pain and stiffness.

            • Severe wrist injuries

              Up to £59,860

              Injuries resulting in complete loss of function in the wrist, for example, where an arthrodesis has been performed.

          • Hand / Finger Injuries

            • Serious damage to both hands

              Up to £84,570

              Such injuries will have given rise to permanent cosmetic disability and significant loss of function.

            • Moderate hand injury

              Up to £13,280

              Crush injuries, penetrating wounds, soft tissue type and deep lacerations. The top of the bracket would be appropriate where surgery has failed and permanent disability remains. The bottom of the bracket would be appropriate for permanent but non-intrusive symptoms.

            • Severe hand injuries

              Up to £18,740

              Total Loss of Index Finger.

            • Severe hand injuries

              Up to £54,830

              Loss of Thumb.

          • Hip / Pelvis Injury

            • Severe hip / pelvis injury

              Up to £130,930

              Extensive fractures of the pelvis involving, for example, dislocation of a low back joint and a reputed bladder, or a hip injury resulting in spondylolisthesis of a low back joint with intolerable pain and necessitating spinal fusion.

            • Moderate hip / pelvis injury

              Up to £39,170

              Significant injury to the pelvis or hip but any permanent disability is not major and any future risk not great.

            • Lesser injuries hip / pelvis injury

              Up to £12,950

              Cases where despite significant injury there is little or no residual disability. Where there has been a complete recovery within two years, the award may but is unlikely to exceed the mid-point in the range.

          • Leg Injuries

            • Above-knee amputation of one leg

              Up to £137,470

              The award will depend upon such factors as the level of the amputation; the severity of any phantom pains; associated psychological problems; the success of any prosthetics; any side effects such as backache and the risk of developing osteoarthritis in the remaining joints of both lower limbs or in the hips and spine.

            • Severe leg injury

              Up to £54,830

              Serious compound or comminuted fractures or injuries to joints or ligaments resulting in instability, prolonged treatment, a lengthy period of non-weight-bearing, the near certainty that arthritis will ensue; extensive scarring. To justify an award within this bracket a combination of such features will generally be necessary.

            • Moderate leg injury

              Up to £27,760

              Fractures from which an incomplete recovery is made or serious soft tissue injuries.

            • Less severe leg injuries

              Up to £14,080

              Simple fracture of a femur with no damage to articular surfaces.

          • Knee Injuries

            • Severe knee injury

              Up to £96,210

              Serious knee injury where there has been disruption of the joint, the development of ostearthristis, gross ligamentous damage, lengthy treatment, considerable pain and loss of function, an arthroplasty or arthrodesis has taken place or is inevitable.

            • Moderate knee injury

              Up to £26,190

              Injuries involving dislocation, torn cartilage or meniscus which results in minor instability, wasting, weakness, or other mild future disability.

          • Ankle Injuries

            • Severe ankle injury

              Up to £50,060

              Injuries necessitating and extensive period of treatment and/or a lengthy period in plaster or where pins and plates have been inserted and there is significant residual disability in the form of ankle instability and severely limited ability to walk.

            • Moderate ankle injury

              Up to £26,590

              Fractures, ligamentous tears and the like which give rise to less serious disabilities such as difficulty in walking on uneven ground, difficulty standing or walking for long periods of time, awkwardness on stairs, irritation from metal plates and residual scarring.

            • Modest injuries ankle injury

              Up to £13,740

              The less serious, minor or undisplaced fractures, sprains and ligamentous injuries.

          • Toe Injuries

            • Severe toe injury

              In the region of £31,310

              Amputation of the Great Toe

            • Moderate toe injuries

              Up to £9,600

              These injuries include relatively straight forward fractures or the exacerbation of a pre-existing degenerative condition or laceration injuries to one or more toes.

          • Hair Damage

            • Hair / scalp injuries

              Up to £11,020

              Damage to hair in consequence of defective permanent waving, tinting, or the like, where the effects are dermatitis, eczema or tingling or 'burning' of the scalp causing dry, brittle hair, which breaks off and/or falls out, leading to distress, depression, embarrassment and loss of confidence, and inhibitating social life

            • Hair / scalp injuries

              Up to £9,600

              Less serious versions of the above where symptoms are fewer or only of a minor character; also, cases where hair has been pulled out leaving bald patches.

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