
It's reassuring to know that all of our hairdressing claims are handled by claim specialists
All of our hairdressing claims are handled by legal specialists who understand how devastating it can be if your hair has been damaged. Whether your hair has been chemically damaged, you have suffered an injury or any other damage to your hair following a visit to the hairdressers, our claim specialists are here to help.
Find out if you are entitled to compensation, one of our friendly team will be happy to advise further.
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Colour Damage
Colours including tints, bleach, highlights - colour mixed incorrectly, or product left on the hair too long by the hairdresser. Bleach may well cause scalp damage or hair loss.
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Hair Extensions
Hair Extensions not correctly applied, either applied too tight or too near the scalp, may cause traction alopecia.
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Perms
Perms - perming solution left on too long/chemically damaged hair.
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Straightening
Straightening procedures - product left on too long/ chemically damaged hair.
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Allergic Reactions
Allergic reaction to product used - no patch test carried out within 48 hours prior to the application of the product.
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Scalp Damage
Scalp damage, hair loss/alopecia caused by bleach damage or hair extensions not correctly applied.
Hairdressing accidents occur for a number of reasons. Quite often when a product is left on the hair too long or the product is mixed incorrectly. When someone attends a hairdresser they may already have a colour on their hair. The hairdresser should carry out a patch test 48 hours prior to the application of the product to make sure that the product they intend to use is suitable for you. If this is not carried out, you may suffer with an allergic reaction and scalp irritation. In some cases, the product used may not be suitable for your hair causing chemically damaged hair. It is the responsibility of the hairdresser to decide whether a product is suitable, even if you requested it.
Clients describe their hair as feeling like chewing gum, being unable to get a comb/brush through their hair and unable to manage it at all. This is extremely distressing and upsetting, as unfortunately chemically damaged hair does not repair itself, it has to be grown out. This of course can take many months or even years depending on the length of your hair.
To protect you the hairdresser must refuse to apply a product if it is shown to be not suitable for your hair following a patch test.
Many hairdressing accidents occur when inexperienced or unqualified hairdressers are allowed to carry out the treatments without adequate training or under the correct supervision.
Up To £11,020
Damage to hair in consequence of defective permanent waving, tinting, or the like, where the effects are dermatitis, eczema or tingling or ‘burning’ of the scalp causing dry, brittle hair, which breaks off and /or falls out, leading to distress, depression, embarrassment and loss of confidence, and inhibiting social life.
Less serious versions of the above where symptoms are fewer or only of a minor character; also, cases where hair has been pulled out leaving bald patches.
We're here to help
In addition to compensation for the damage to your hair you may also be entitled to make a claim for loss of earnings if you are unable to go to work, the cost of any treatments for your hair and any other expenses incurred due to the accident.

What can I claim for?
Damage to your hair or scalp
Loss of earnings
Cost of any treatments to your hair
Any other costs and expenses incurred
You could be entitled to compensation for damage to your hair. Your solicitors will arrange for you to be seen by a hair specialist (Trichologist) who will provide evidence in support of the damage to your hair and any associated scalp damage. The Trichologist will confirm the percentage of hair that is damaged and the length of time it will take for your hair to grow out. It is important to take some photographs of the damage to your hair as these will be used by the Trichologist when preparing the report to support you claim for compensation.
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100% No Win, No Fee Claims
Nothing to pay if you lose
Our panel of solicitors offer a no win, no fee service. This simply means that if you don’t win your claim, there will be no cost to you.
Customers typically pay a success fee out of the compensation amount recovered to cover their legal costs. This may vary, but will always be agreed with your solicitors upfront.
If you would like to know more about your available options, we’re here to help. It’s free to talk to us – and there’s no pressure to start a claim.
How we can help
We understand that this type of accident can be extremely upsetting and frustrating. We offer a sympathetic ear with advice on how to claim and talk you through the procedure step by step without adding to the upset you are already suffering from. We know what a difficult time it can be, but we have the expertise to make the process of claiming compensation as simple and straightforward as possible for you.
We understand that you may prefer to speak with a female lawyer to discuss your claim. Here at Accident Compensation Helpline we can arrange this for you, you can be confident that your claim will be handled by specialists every step of the way.
Does your claim qualify
Get free, no obligation advice from the compensation specialists